Turning the Right Screw

In 1969 I was an apprentice in the service department of a company sold and serviced typewriters and adding machines.  I had an important job.  I was the guy who dunked all the machines brought in for service and repair into the gunk tank.  The tank was filled with...
You’re using Facebook.  But are you also using YouTube?

You’re using Facebook. But are you also using YouTube?

You have a Facebook page, for sure. And, you know all about Google searches, right? You’ve heard all the consultants tell you how (a) you have to be on Facebook and (2) you really have to “optimize” your website to earn high Google search rankings....

Bank branches aren’t dead—yet. They are merely awaiting re-invention.

We keep reading that bank branches are dead. Bank customers aren’t reading the same memos. Even when banks roll out new online products, high numbers of customers want to call and talk to a real banker.  Sometimes, they want to be reassured the bank is...