Undone by a blue Schwinn

In 1955, when I was 9 years old, my father moved the family to Detroit, MI from Asheville, NC.  It was a sudden decision.  I came home from West Asheville’s Vance Elementary School one Friday afternoon and the following Monday, I was attending class at Burns...

Turning the Right Screw

In 1969 I was an apprentice in the service department of a company sold and serviced typewriters and adding machines.  I had an important job.  I was the guy who dunked all the machines brought in for service and repair into the gunk tank.  The tank was filled with...

You’re using Facebook.  But are you also using YouTube?

You’re using Facebook. But are you also using YouTube?

You have a Facebook page, for sure. And, you know all about Google searches, right? You've heard all the consultants tell you how (a) you have to be on Facebook and (2) you really have to "optimize" your website to earn high Google search rankings. OK, fine. Now, the...

Why Us

Rolling on three tracks Track One: We deliver great ideas wrapped up in an enterprise-wide marketing and PR strategy that will make you money, increase your franchise value and enhance your customer experience. Track Two: We organize effective and affordable federal...

Bank branches aren’t dead—yet. They are merely awaiting re-invention.

We keep reading that bank branches are dead. Bank customers aren't reading the same memos. Even when banks roll out new online products, high numbers of customers want to call and talk to a real banker.  Sometimes, they want to be reassured the bank is "for real." ...